Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.
Visit route.com/sustainability to learn more.
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Prompt shipping and expert packing
Our long-standing relationships with UPS FedEx DHL and other international carriers lets us offer a range of shipping services. Our warehouse staff is expertly trained and will wrap your goods in accordance to our precise and exact specifications. Your items will undergo a thorough inspection and be adequately secured before being delivered. We deliver to thousands of customers every day from all over the world. This is a sign of our determination to becoming the largest online retailer in the world. We have distribution centers as well as warehouses in Europe as well as the USA.
Note: Orders with more than one item are assigned a processing time according to the item.
Prior to shipping before shipping, we'll inspect thoroughly the items you've purchased. The majority of orders today are shipped in 48 hours. Delivery time ranges between 3-7 days.
Returns
The stock is constantly changing. It is not managed entirely by us, since we have multiple entities, including the factory and the storage. Stock levels can fluctuate at any given time. Please be aware that it is possible for your order to be out of stock after you have placed the order.
Our policy lasts thirty days. We cannot replace or refund your purchase after 30 days since the purchase.
The item cannot be in use and must be in its original condition. The item must be returned in the original packaging.